Student Assistant IT Operations (gn)


We are looking for a

Student Assistant IT Operations (gn)

part-time (20 hours/week), to start as of April 2026.

Your tasks:
  • Providing 1st level technical support via phone, email, ticketing system and in person;
  • Installation of hardware (workstations, printers, scanners, …) and software components and support their smooth operation and assist in on-boarding and off-boarding of staff;
  • Create user accounts and email addresses;
  • Participation in projects around IT service operations;
  • Creation and maintenance of user manuals and IT support documentation.
Your profile:
  • Enrolled at a German University for the duration of the contract in an IT focused field of studies. (Hertie students cannot be considered for this opportunity)
  • Basic knowledge of Microsoft Windows server environment and Microsoft 365;
  • Excellent oral and written skill in English;
  • Hands-on approach and pro-active service orientation.
We offer:

  Remuneration: € 15.00 hourly wage

  Mobile working possible

  Good Traffic Connections

  Flexible Working Hours

  International and diverse work environment

  20 days paid leave + workation

Please submit a CV and a short cover letter via the button below. We will review applications on a rolling basis until the position is filled.

Please contact Aziz Tarbon, Manager IT Operations, for further information about the position.