Student Assistant IT (gn)
The Hertie School in Berlin prepares exceptional students for leadership positions in government, business, and civil society. The school offers master’s programmes, executive education and doctoral programmes, distinguished by interdisciplinary and practice-oriented teaching, as well as outstanding research. Its extensive international network positions it as an ambassador of good governance, characterised by public debate and engagement. The school was founded in 2003 by the Hertie Foundation, which remains its major funder. The Hertie School is accredited by the state and the German Science Council.
We are looking for a
Student Assistant IT (gn)
part-time (up to 20 hours/week), to start as of 01 July 2024.
Your tasks:
- Providing 1st level technical support via phone, email, ticketing system and in person;
- Installation of hardware (workstations, printers, scanners, …) and software components and support their smooth operation and assist in on-boarding and off-boarding of staff;
- Create user accounts and email addresses;
- Participation in projects around IT service operations;
- Creation and maintenance of user manuals and IT support documentation.
Your profile:
- Enrolled at a German University for the duration of the contract in an IT focused field of studies. (Hertie students cannot be considered for this opportunity)
- Basic knowledge of Microsoft Windows server environment and Microsoft 365;
- Excellent oral and written skill in English;
- Hands-on approach and pro-active service orientation.
We offer:
- A stimulating international working environment as well as a challenging variety of tasks
- As a student employee, you will have the opportunity to enrich your theoretical knowledge with practical experience
- You will be given increasingly independent tasks and thus also benefit for your further professional career
- The remuneration is 15,-- € per hour
- Roof terrace for common breaks in the team
- Water, coffee and fruit basket for all
Please submit a CV and a short cover letter via the button below. The deadline for full consideration is 15 May 2024.
Please contact Daniel Wedewardt, Director IT, for questions about the position.